To connect with us : sales@aerenlpo.com

Electronic Discovery:

OVERVIEW:

Electronic discovery (eDiscovery) refers to any process in which electronic data is sought, located, secured, and searched with the intent of using it as evidence in most of the litigation cases.

Nowadays, all information is in electronic format. As a result, dealing with an electronic discovery request can be an extremely challenging process for today's corporations and law firms, especially when considering constraints in time, resources and budget.

At AerenLPO, we make electronic discovery as smooth, thorough and professional as possible by utilizing our extensive resources to collect, filter and process all of your electronically stored information (ESI).

Our Six Sigma-inspired processes unify all phases of the Electronic Discovery Reference Model (EDRM) – saving time, providing consistency and improving overall efficiency.

PROCESS FLOW:

AerenLPO is a global provider of eDiscovery solutions to Fortune 500 companies. We provide end to end solutions to our customers for all their ESI needs covering all stages of EDRM model right from Identification to Production. ESI processing is vital for e-Discovery projects' success. We have a defined process flow to fulfill all electronic needs requested.

 Legal Process Outsourcing

Project Intake: Aeren LPO receives the project related instructions from the client to perform the eDiscovery task.

Connecting to Client Machines: Aeren LPO connects to client machines through secure and password protected VPN (Virtual Private Network) or internet connection to access their machines. All the tasks are performed on their servers within their secure network to maintain the security and confidentiality of the data.

Data Stagging: To maintain the Chain of Custody, we need to copy the original data to the processing location to carry on the process further. Please do not start processing the data at the original location.

Data Ripping: At this stage, team extracts all the archived or container files.

Data Deduping: Identification and consequent removal of duplicate files is done.

Data Rendering: Text and images of the processed files are generated.

Quality Checking: Team runs the quality checks according to the folowing steps:

  • Native QC –
    • Processing Errors
    • Commission Errors
    • Verify all documents
    • Take corrective action per QC manual
    • Random sample QC
  • Tiff QC –
    • Tiff Status ? "Complete"
    • Verify all documents
    • Take corrective action per QC manual
    • Random sample QC
  • Delivery Checks -
    • Verify that document count in Native, Image and Text folders match and are in correct format
    • Verify that document and control IDs match requirement and do not overlap between batches
    • Verify that format of load file
    • Check presence of all required metadata fields

EDD ADVANTAGES AT AEREN:

EXPERTISE WITH INTEGRITY

Our extensive domain expertise helps clients achieve rapid and sustainable cost savings while facilitating improvements in efficiency and minimization of risk. We offer our clients:

  • Highly skilled professionals
  • Repeatable, defensible, efficient and scalable processes
  • Free pilot project assessment
  • Outstanding Project Management
  • EDRM adopted processes
  • Six Sigma accountability
  • Lowest possible costs
  • Security and Confidentiality ISO Certification
  • Meet ever-tightening deadlines
  • 24/7 access to resources

OUR STAFF AND FACILITY

We attract the best and brightest attorneys in the industry, and conduct training in accordance with the codes of professional conduct and ethics governing the practice of law in the US and the UK We present clients with a highly educated and trained legal support team including Certified ESI processors, attorney reviewers, project managers and litigation analysts. We operate a state-of-the-art infrastructure and strictly adher to Six Sigma processes.

  • Permanent full-time legal associates in India
  • ISO 27001:2005 certification
  • Conflict-checks performed on each legal associate
  • On-site, multidisciplinary management professionals
  • 24-hour security sentry
  • CCTV security cameras
  • Secure document destruction process

SECURITY AND CONFIDENTIALITY

Security is our primary concern. Our sophisticated data security policy and stringent physical security methods ensure that the client’s confidential information isn’t compromised. We provide:

  • Physical on-site security
  • Personal workstation preventative measures
  • Domain and file server security
  • Data transfer security
  • Data integrity
LPO services

SECURITY

ISO/IEC 27001 formally specifies a management system intended to bring information security under explicit management control.

Legal Process Outsourcing Company

CONFIDENTIALITY

HIPPA establishes standards for EDI,secuity,and confidentiality of all healthcare-related data.

PRODUCT QUALITY:

Aeren LPO Quality is integral to our operation excellence. Our Quality philosophy is a tangible expression of one of our core values. In our eDiscovery process, we use the following steps to ensure that the quality of the work performed is as per the client expectation:

Text Quality Control:

  • Verify all files have been ripped/extracted from their respective container files (e.g. all emails have been extracted from the PST, all attachments have been extracted from the respective email). File issues addressed
  • Verify ASCII/plain text has been generated for all documents. Manual/semi-automatic generation of text in any problematic documents
  • Verify text generated for completeness and readability (i.e., junk or binary data should not be present).
  • Reprocessing of problematic documents.

Image Quality Control:

  • Verify all document images
  • Generate tiff for problematic documents if images have not been generated automatically
  • 100% image review of randomly selected documents. Reprocess problematic documents
  • Verify completeness and readability of tiff images
  • Manual formatting where images unreadable
  • Check for current date, local processing location, text chopping etc. of images
  • Verify image layout e.g. portrait, landscape, page counts etc. as per requirement
  • Identify error messages and generate placeholder images for non-processed documents
  • Run validation checks

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